Frequently Asked Questions

Where can I buy ticketsBuy tickets at

Cykelfærgen-Fahrradfähre-Bicycle Ferry - Bookings   Do not forget the ticket for any bicycle.

'Sprittur'-'Butterfahrt' Egernsund-Flensborg - Bookings   Do not forget the ticket for any bicycle.

. Then they are reserved and paid online with credit card.
It is also possible to get on sailing by showing up "stand-by". Then you can come with the ferry if there is room.
The Ticket is paid on board. Crowns, Euros and Mobilepay Are received.
Tickets cannot be changed or refunded but they can be transferred to another.
Regarding PassportsIf you cross the border then bring a valid passport.
When to meet at the bike ferryYou must present a ticket before sailing, either printed or directly on the phone or tablet.
Meeting Time is 20 minutes before scheduled departure.
You will find the bike ferry here:
Egernsund: Havnepladsen
GPS N54.90643° E9.60008°
Marina Minde/Rendbjerg – the Port
GPS N54.89458° E9.62907°
Brunsnæs: The construction Bridge by Brunsnæs Strand
GPS N54.86650° E9.63735°
Langballigau: the Port Office
Flensburg: See place map on this Page!

Can I show a ticket on my phoneYes – You have to show the ticket either on print or directly on phone/tablet.
Is there the same price for adults and childrenIt is allowed a number of max 12 passengers aboard.
It makes children and adults count equally as 1 passenger and therefore costs the same.
There are, of course, life jackets on board for both babies and children.
Is there food and drink on boardThere is a selection of drinks on board for friendly self service.
Can I bring a bicycle, pram, pushchair, wheelchair, Walker, bicycle trailer and similarAll tickets allow you to bring a regular two-wheeled bicycle.
Pushchairs and bicycle trailers can be folded together can be accommodated. Wheelchairs and prams cannot.
Is There assistance for disabled persons and passengers with reduced mobilityIf we can help with special assistance before, during or after the voyage, please write to us by email at least 48 hours before departure, and preferably in connection with the booking process. Guide dogs come with free and no cage on the bicycle ferry if medically required.
Can I have dogs, cats or other animals withSmall dogs and other small animals are allowed to be brought during the voyage. However, Guide dogs are exempted regardless of size.
Conduct on board / supreme authorityThe Master is the supreme authority and is competent to take all decisions concerning both nautical safety and the prevention of hazards on board. ALL passengers must follow the instructions of both the Master and the Mate.
Athen regulations
Om ansvar og erstatning

Über Haftung und Entschädigung

On liability and compensation
Athenkonventionen på dansk
Om ansvar og erstaning

Über Haftung und Entschädigung

Athen regulations in English. Select languages on the site